Do you really answer the phone 24/7?+
Yes. Heating and cooling failures don’t wait for business hours on the Front Range, and neither do we. Call
(888) 217-1674 at 2 p.m. or 2 a.m. and you’ll reach our dispatch line — including weekends and holidays.
How much will my repair cost?+
Every visit starts with a full diagnosis, and you get a clear, upfront price before any work begins. The price we quote is the price you pay — no surprise add-ons after the fact.
What parts of Aurora do you cover?+
All of it — from Central Park and Lowry to Aurora Highlands, Tallyn’s Reach, Saddle Rock, and Murphy Creek — plus the surrounding metro: Denver, Centennial, Parker, Commerce City, Thornton, Westminster, Brighton, and Littleton.
Does altitude really affect my furnace?+
It does. At Aurora’s elevation (roughly 5,400 feet), thinner air changes combustion and heat output. Gas furnaces here need proper altitude derating and setup — something our techs check and adjust as a matter of course.
Do you work on all brands?+
Yes — all major makes and models of furnaces, air conditioners, heat pumps, and thermostats, whether your system is two years old or twenty.
Do you install heat pumps in Aurora’s climate?+
Yes — modern cold-climate heat pumps handle Front Range winters well, and we design dual-fuel setups (heat pump + gas backup) for the coldest snaps. Ask us to run the comparison for your house.
Is the first visit really just a diagnosis?+
Exactly. We diagnose, explain what we found in plain English, and quote a flat price. You approve or decline before any repair work happens.
What should I do if I smell gas?+
Leave the house without touching switches, call 911 or Xcel Energy’s emergency line from outside, then call us for the repair once the scene is safe.
